Cahoot summarizes Bombas’ return policy to help you understand your options when returning socks, underwear, or t-shirts. Bombas is known for comfort-focused essentials and a strong give-back mission.
Start a ReturnView Full PolicyBombas offers a Happiness Guarantee: returns and exchanges are accepted for any reason, at any time. Start your return online or contact customer happiness.
| Category | Details |
|---|---|
| Return Window | No time limit (Happiness Guarantee) |
| Receipt/Proof of Purchase | Recommended but not required |
| Return Shipping Responsibility | Free return shipping with prepaid label |
| Restocking Fees | Shipping costs are refundable with some exceptions |
| Refund Process Time | Refunds or exchanges based on preference |
| Condition of Return | Items can be worn and still returned |
| Exchanges | Exchanges available for size, color, or item |
| Exceptions | Final sale items may have limited returnability |
| Special Conditions | Include original order info if available |
| Return Instructions | Use the online portal or contact support |
| Additional Nuances | Returns processed immediately upon receipt |
You can return or exchange your Bombas purchase at any time for any reason.
Yes! Bombas allows returns of worn items.
Go to the Happiness Guarantee portal or email customer service.
Most are, but there may be exceptions.
Bombas offers a Happiness Guarantee that allows you to return or exchange any item for any reason, at any time. Whether you've worn your socks or found the size isn't quite right, Bombas will honor your request with no hassle.
Refunds and exchanges are typically processed immediately upon receipt and inspection of the return. Refunds are credited to the original payment method.
To qualify for a refund or exchange, returned products must:
Items returned without tracking or in damaged condition may not qualify for a refund. Some items may require additional evaluation depending on the brand policy or event timing.
To start your return, locate your order number and submit a return request through the Bombas website or contact our customer service team. You'll receive additional details about how to package and send your return.
Returns should be dropped off using the return label provided or sent to the designated address using a trackable method. Customers are responsible for ensuring proper delivery of the return package.
Once the return is received and processed, a refund will be issued to your original payment method. Please allow up to 10 business days for the refund to appear on your statement.
If you prefer an exchange, a replacement item will be sent after the original is received and approved. All shipping costs on replacement items are covered as part of our Happiness Guarantee, unless the return does not meet policy standards.
Returns are subject to inspection. We reserve the right to deny any return that shows signs of use, damage, or missing components.
For security and tracking purposes, always keep a copy of your return label and any related order tracking information. Bombas is not responsible for lost returns that were not properly labeled or confirmed by a shipping carrier.
Our team is always here to respond and help you cancel, adjust, or correct any part of your return. For more help, please contact our customer service team and reference your order number.
Email: [email protected]
Contact Us: https://bombas.com/pages/contact-us