Cahoot summarizes Gymshark’s return policy to help you understand your options when returning activewear or accessories. Returns are free within 30 days for U.S. customers.
Start a ReturnView Full PolicyGymshark offers free 30-day returns for U.S. orders. Start your return using the online portal and receive a prepaid label.
| Category | Details |
|---|---|
| Return Window | 30 days from delivery |
| Receipt/Proof of Purchase | No approval required, use return portal |
| Return Shipping Responsibility | Free return shipping for U.S. orders |
| Restocking Fees | Original shipping not refunded |
| Refund Process Time | Refund to original payment method |
| Condition of Return | Items must be unworn, unwashed, and tagged |
| Exchanges | Exchanges not offered online |
| Exceptions | Final sale and hygiene items not returnable |
| Special Conditions | Include packing slip if available |
| Return Instructions | Return started via Gymshark return portal |
| Additional Nuances | 7 business days after receipt |
No, items must be unworn and in original condition.
Yes, for U.S. orders.
Use the online portal on Gymshark’s Returns Page.
Within 7 business days after your return is received.
Gymshark offers free returns within 30 days of receiving your order. Items must be unworn, unwashed, and returned with all original tags and packaging.
Refunds are processed within 7 business days after the return is received. Refunds are issued to the original method of payment.
We gladly accept returns within 30 days of delivery for most items purchased from our official store. To qualify for a refund:
Please note: All returned products must pass inspection. Items that show signs of wear, alteration, or have missing tags may be rejected.
To initiate a return, sign in to your account and follow the few simple steps under the return options menu. If you checked out as a guest, you can still access your return by providing your order number and email address.
Once your request is confirmed, package your item securely and include the return form or receipt. If applicable, attach the provided return label to the outside of the package.
Please note: Gymshark is not responsible for returns shipped without tracking or packages lost during transit.
Once your return is received and inspected, your refund will be processed to the original payment method. This typically takes up to 7–10 business days, depending on your bank or card provider.
If you used cash, store credit, or alternative payment methods, your refund may be issued as store credit. Refunds are not available for personalised items or any items that are returned outside the eligible return window.
All refunds are reviewed carefully to ensure compliance with our returns policy. Thank you for shopping with Gymshark — and we hope to see you again soon.
Email: [email protected]
Contact (Chat): https://support.gymshark.com/en-US