Cahoot summarizes SKIMS’ return policy to help you understand your options when returning shapewear or clothing. SKIMS is known for inclusive sizing and ultra-soft loungewear loved by millions.
Start a ReturnView Full PolicySKIMS accepts returns within 30 days. Final sale, bodysuits, and underwear are non-returnable. Start your return online.
| Category | Details |
|---|---|
| Return Window | 30 days |
| Receipt/Proof of Purchase | Required |
| Return Shipping Responsibility | Free return shipping via prepaid label |
| Restocking Fees | Shipping fees are non-refundable |
| Refund Process Time | Refunds issued after item inspection |
| Condition of Return | Items must be unworn, unwashed, with original tags |
| Exchanges | No direct exchanges offered |
| Exceptions | Bodysuits, underwear, hosiery, and final sale items excluded |
| Special Conditions | Must be returned in original condition and packaging |
| Return Instructions | Start online via SKIMS Returns Portal |
| Additional Nuances | Unauthorized or late returns may be rejected |
Returns are accepted within 30 days if items are unworn, unwashed, and have all tags.
Bodysuits, underwear, hosiery, and final sale items cannot be returned.
Visit returns.skims.com to begin the return process.
Refunds are processed once the returned items are inspected and approved.
SKIMS allows customers to return eligible items for a refund within the specified return window. Items must meet all return conditions to qualify. Please ensure that your purchase is in its original condition and packaging when initiating a return.
Refunds are processed after we receive and inspect your return. Please allow up to 10 business days for the refund to appear on your original payment method. You'll receive a confirmation email once the return is complete.
SKIMS designs are made to hug you perfectly — but if something’s not quite right, we’re here to help. Whether you're sending back a Fits Everybody bodysuit, the wrong size of shapewear, or loungewear that wasn’t what you expected, the SKIMS returns process is clear, quick, and designed to protect both your comfort and your purchase.
This guide outlines everything customers need to know about return eligibility, refunds, store credit, and how to start a return through the official SKIMS returns portal.
We gladly accept returns of eligible items within 30 days of delivery. To qualify for a return:
Unfortunately, we cannot accept returns on final sale items, underwear, or products marked as non-returnable.
To begin, head to the official SKIMS returns portal and enter your order number and the email address used at checkout. You’ll be guided through the return steps and issued a prepaid shipping label if your item is eligible.
Returns should be shipped back in their original mailer or packaging. Please use the provided return label to avoid processing delays.
If you received SKIMS as a gift, follow the same steps — you’ll be eligible for store credit in most cases.
SKIMS offers store credit for most returns, which can be used to shop again immediately. Some items may be eligible for a refund to your original payment method, but this is limited and based on your order type and payment selection.
Most store credit is processed within 7 business days after your return is received and inspected.
Original shipping costs are non-refundable, and SKIMS is not responsible for packages lost in transit without tracking.
SKIMS does not offer direct exchanges at this time. To get a different size or color, please return your original item and place a new order.
The following items may not be returned:
SKIMS reserves the right to refuse returns that do not meet these conditions.
If you’re unsure whether your item qualifies, or need help with a late return, our SKIMS customer support team is here to help. Reach out via the help center or email — we’ll walk you through what’s returnable and help you get the fit that feels just right.
Email: [email protected]
Text: (747) 777-5467
Contact Us: https://skims.com/pages/contact-us
Hours: 8a – 8p PT, 7 days a week