Cahoot summarizes Thursday Boot Company’s return policy for footwear and accessories. Items can be returned or exchanged within 30 days if unworn.
Start a ReturnView Full PolicyThursday Boot Company accepts returns and exchanges within 30 days of delivery for unworn items. Use their return portal to start the process.
| Category | Details |
|---|---|
| Return Window | 30 days from delivery |
| Receipt/Proof of Purchase | Return portal requires order ID and zip code |
| Return Shipping Responsibility | Free return shipping for U.S. customers |
| Restocking Fees | Original shipping charges not refunded |
| Refund Process Time | Refunds to original payment method |
| Condition of Return | Items must be unworn and in new condition |
| Exchanges | Exchanges supported via portal |
| Exceptions | Final sale items are not eligible |
| Special Conditions | Return packing slip required |
| Return Instructions | Start return at thursdayboots.loopreturns.com |
| Additional Nuances | 7–10 business days after return is received |
You have 30 days from delivery to initiate a return or exchange.
Yes, return shipping is free for U.S. customers.
Yes, exchanges are available through the returns portal.
Visit thursdayboots.loopreturns.com.
Thursday Boot Company allows returns and exchanges within 30 days of delivery. Items must be unworn and in new condition. Final sale items cannot be returned or exchanged.
Refunds are processed to the original payment method within 7–10 business days after the return is received and inspected.
We accept returns on most orders placed within the contiguous U.S. To be eligible, your item must:
Two jackets or multiple sizes of the same style may be returned as long as both items meet our quality standards. Please allow up to 5 business days for warehouse inspection and refund processing.
We are unable to accept returns for items shipped outside the contiguous U.S., or for products delivered more than 30 days ago.
To begin, visit the official Thursday Boot return page and submit your return request. You’ll be prompted to enter your order details, address, and a reason for return. Once verified, we’ll issue a prepaid shipping label.
Package your item securely, affix the label, and drop it off with the designated carrier. Use a traceable shipping method to avoid packages being lost in transit.
Please include a note in the box with your order number and whether you’d like a refund, exchange, or store credit.
Once your return is received and inspected:
If your item is returned in unsellable condition, your return may be refused and sent back to you. In these cases, shipping fees are not covered.
Please note: If you’re requesting a refund due to a company mistake or item delivered defective, we’ll process it as soon as possible and cover return shipping.
If you've had a frustrating or poor experience with a past return, please contact our team. We stand behind our guarantee and want every customer to feel valued.
Reach out via our support page with your concern or complaint. We’ll work to resolve your issue and assist you with future orders. We hope to restore your trust and ensure your purchase experience lives up to our standards.
Email: [email protected]
Contact Us: https://thursdayboots.com/pages/email-us