Cahoot summarizes Woxer’s return policy for performance underwear and apparel. Customers can return or exchange unworn items within 30 days of delivery.
Start a ReturnView Full PolicyWoxer offers free returns and exchanges for unworn products within 30 days of delivery. Start your return or exchange through their online portal.
| Category | Details |
|---|---|
| Return Window | 30 days from delivery |
| Receipt/Proof of Purchase | Use online portal to begin return or exchange |
| Return Shipping Responsibility | Free return shipping for U.S. customers |
| Restocking Fees | Original shipping not refunded |
| Refund Process Time | Refunds to original payment method |
| Condition of Return | Items must be unworn and in original condition |
| Exchanges | Exchanges supported for size and color |
| Exceptions | Final sale items are not returnable |
| Special Conditions | Order number required to initiate return |
| Return Instructions | Begin return at woxer.loopreturns.com |
| Additional Nuances | 5–10 business days after return is received |
Returns and exchanges are accepted within 30 days of delivery.
Yes, Woxer offers free return shipping for U.S. orders.
Yes, exchanges are supported through the return portal.
Final sale items and worn products are not eligible.
Woxer accepts returns and exchanges within 30 days of delivery for items that are unworn, unwashed, and in original condition. Final sale items are not eligible for return. Free return shipping is offered for U.S. customers.
Refunds are processed 5–10 business days after the item is received and inspected.
Due to hygiene and safety standards, most Woxer underwear is marked final sale and cannot be returned. However, our Love Guarantee covers you if:
To qualify:
Items from the mystery pack or heavily discounted sales are not eligible for return or refund. We do not currently offer returns for orders outside the U.S., including Canada and other countries.
We may ask for photos to verify the issue, especially if it involves fabric defects, snug waistbands, or ride-up problems on your thighs or butt.
Our Love Guarantee allows us to replace your first pair for a different size or style at no charge — no return required. This applies only to your first Woxer order.
To get sizing right next time, check our:
These tools help you find the perfect fit — whether you’re sleeping, sweating, or just living in your super comfy modal fabric favorites.
We want you to hug every curve, feel confident in every pair, and discover the breathable, eco friendly alternative to tight, uncomfortable pants. If we didn’t get it right the first time, we’ll make it right.
Email: [email protected]
Contact Us: https://woxer.com/pages/contact-us